If you visit urbanmine today, you’ll find our commitment to transparency, service, and fair pricing unchanged.
Nevertheless, you will notice we’ve made some changes to protect our customers and staff during the COVID-19 outbreak.
Sanitation – all counters, door handles, and other commonly touched surfaces are being disinfected frequently throughout the day.
Social Distancing – we are serving customers one at a time and limiting the number of people in the building. We have designated customer waiting areas in the warehouse. We have marked the appropriate 2 meter spacing on the floor in the scale office while limiting the number of occupants to two. Similarly, we’ve marked the proper areas to stand in our reception area. Some spaces, formerly open to the public, have been designated for staff only.
Hygiene – we have educated our staff on proper handwashing techniques, and we’ve increased the number of hand sanitizer dispensers installed throughout our facility.
Above all, we ask that employees and customers who exhibit respiratory symptoms remain at home.
The situation regarding COVID-19 in our community remains fluid, and we are continually monitoring the developments. We’re following all precautions we can and will adjust our practices as we are advised.
In the meantime, we recognize that many area businesses and individuals rely on the services we provide. We will continue to pay market value for recyclable metals and accept deliveries of electronic waste while maintaining public health and safety as our top priority.